REFUND POLICY

Return Terms and Conditions:

  1. Email bowenzmotorsportsllc@gmail.com with in 14 calendar days. 
  2. All Returns must have a valid RMA number in order to be processed for a credit/exchange.
  3. Products (including original packaging) must be returned in new, resalable condition, with all pieces included.
  4. Any returns received without an RMA or in used/installed condition will be declined and the shipper must pay the return freight fees.
  5. All returns unless damaged or special order, will be assessed a 15% return fee. 
  6. Any Built to order/special order parts, such as  supercharger/turbo systems, fuel systems, headers and wheels, hydro dipped parts but not limited to, are accepted for a refund within 14 days of receipt of product if unopened. There will be a 30% restocking fee and shipping will not be credited back. Credit will be issued once system is received back and inspected to be in uninstalled/original condition. 
  7. All wheels should be inspected before mounting tires. Wheels that have had tires mounted are ineligible for refunds. No Exceptions
  8. We recommend shipping returned products via a tracking courier such as UPS, Fed-Ex or US certified Mail with insurance to ensure full credit.
  9. Special order items are not able to be accepted for return. 
  10. If a free shipping item is returned the outbound shipping will be deducted from the refund. The customer is responsible for return shipping as well.
  11. If a customer changes an address, or enters an incorrect address, when placing the order the customer is responsible for any address change/correction fees billed by the carrier.
  12. If an order is returned not do to a defect, customer is responsible for return shipping and original shipping fees will be deducted from the credit.
  13. All parts should be inspected before installing.
  14. Bowenz Motorsports recommends all parts are installed by a certified mechanic, any issues or damage caused by improper installation by the customer are not eligible for return or refund.
  15. All warranty replacement issues are directed to the manufacture of said part. Bowenz Motorsports accepts NO RESPONSIBILITY for warranty related issues and will provide sale invoice for proof of purchase to the customer.